Voucher Cloud Terms and Conditions

Vodacom section terms and conditions

Welcome to the exclusive Vodacom customers section of the vouchercloud application ("vouchercloud app"). By using an offer from this section you are agreeing to comply with and be bound by the following Terms and Conditions of use("Terms"). If you do not wish to accept these Terms, then please do not use offers within this section.

These Terms contain provisions which appear in a similar text style to this clause in order to draw your attention to such clauses because they:

     • may limit the risk or liability of the Vodacom Group or a third party; and/or

     • may create risk or liability for you; and/or

     • may compel you to indemnify the Vodacom Group or a third party; and/or

     • serves as an acknowledgement, by you, of a fact.


These offers are provided by Vodacom (Pty) Limited ("Vodacom") (registered as a private limited liability company in the Republic of South Africa under registered number 1993/003367/07, with its registered office at: Vodacom, Corporate Park, 082 Vodacom Boulevard, Vodavalley, Midrand) and/or other companies within the Vodacom Group.

The term "you" refers to the user of the offer.


In order to redeem Vodacom customer offers we will use one of the following methods to identify you as a Vodacom customer.

1. If you are connected through a 3G network, your mobile number will be shared with Vodacom in order to validate you as a Vodacom customer.

2. If you are connected via wi-fi, then you will need to complete the PIN verification journey in which you enter your mobile phone number which is then shared with Vodacom in order to validate you as a Vodacom customer.

By redeeming a Vodacom offer you are agreeing to have your mobile phone number shared with Vodacom via one of these methods.


When you use a Vodacom offer you are consenting to share your vouchercloud app registration details with Vodacom.

You consent to the collection, processing and disclosure of your personal information (including your name, email address, date of birth, mobile number, postcode and gender), communications and/or documents about you for the purpose of:

• verifying that you are Vodacom customer;

• accessing and using the services made available to you via vouchercloud app, including Vodacom offers made available to you via the vouchercloud app; and

• improving the Vodacom offers and services made available to you via the vouchercloud app.

You consent that all communication may be monitored or recorded by us in accordance with the applicable laws, for use in business practices, prevention of unauthorised use of our systems and in respect of the detection and prevention of crime.


4.1 You indemnify and hold Vodacom and each company within the Vodacom Group harmless against any expense, loss, claim, harm or damage brought against, suffered or sustained by Vodacom or any company within the Vodacom Group, which arises directly or indirectly out of a breach of these Terms by you or by your use of vouchercloud app, other than in respect of losses caused by the gross negligence or intentional misconduct of Vodacom or any company within the Vodacom Group or any of their respective employees, directors or agents.

4.2 Without affecting the generality of clause 4.1 above, Vodacom shall not be liable to you for any breach of these Terms or failure on Vodacom’s part to perform any obligations as a result of technical problems relating to the Vodacom network, termination of any licence to operate or use the network, act of God, government control, restrictions or prohibitions or other government act or omission, whether local or national, act of default of any supplier, agent or sub-contractor, industrial disputes or any other cause beyond the control of Vodacom.


5.1 These Terms will be governed by and construed in accordance with the laws of South Africa, and you shall submit to the jurisdiction of the South African Courts.

5.2 We reserve the right to modify any of these Terms from time to time and any such changes will become effective immediately. You can view the most current version by clicking on the Terms at the following link www.vouchercloud.co.za/Vodacom/terms. By continuing to use Vodacom offers, you will be deemed to accept any such changes. If you do not agree to any such changes, your only remedy is to cease using the offers.