How do I replace my Prepaid SIM card?

Now Prepaid SIM swap allows Prepaid customers to swap their SIM using a Vodacom Prepaid Starter Pack. In 4 simple steps, keep the same cellphone number.

     1.  Buy a new Vodacom Starter Pack and insert the SIM card into your cellphone.

     2.  Dial 100 (a free call)

     3.  Select option 2 and a Customer Care consultant will help you to get you back in touch

     4.  An SMS will be sent to your cellphone to confirm that your SIM swap was successful.

The only cost to keep your number is a new Vodacom Prepaid Starter Pack!

For more information

     • Call Vodacom customer care on 111, FREE from a Vodacom cellphone, or

     • Dial 082 111 from any other phone.