Bundle Transfer

Terms and conditions

The following terms and conditions relate to the Vodacom Bundle Transfer Service and do not replace any other terms and conditions, agreements or contracts which exist between the customer and Vodacom and their Service Providers. By using this service you accept these terms and conditions.

General

1. Bundle Transfer allows Vodacom customers to send SMS, MMS and Data Bundles to other Vodacom customers.

2. Bundle Transfer is a free service.

3. All Vodacom customers may transfer an SMS, MMS or Data bundle to any other Vodacom contract, prepaid or top up customer.

4. In order to use the Bundle Transfer service, all Contract, Top Up and Prepaid customers must be provisioned for airtime transfer. (Refer to Airtime Transfer Business Rules)

5. All Airtime Transfer business rules will apply in respect of the limit a customer has for bundle transfer.

6. Data bundles available for Data Bundle Transfer are Standard Once Off data Bundles, and are subject to the Standard Data Bundle Terms and Conditions which can be found at www.vodacom.co.za

7. SMS and MMS bundles available for Bundle Transfer are once-off bundles, and are valid for 30 days from the date of transfer.

8. Once a bundle has been successfully transferred, both the sender and receiver will receive a confirmation SMS.

9. A bundle transfer cannot be reversed nor refunded.

Contract Customers:

10. A contract customer must contact the Service Provider to be provisioned for the Airtime Transfer service (with the exception of Vodacom Service Provider customers who were pre-provisioned), in order to make use of the Bundle Transfer service.

11. If the contract customer’s cell phone account is locked he/she will not be able to transfer a bundle.

Prepaid Customers:

12. Prepaid customers are automatically provisioned to make use of the service.

13. Any airtime that is provided on connection of any starter pack will not be allowed to be used to transfer a bundle.

14. Prepaid customers are only allowed to transfer bundles valued at up to 80% of the value of their accumulated recharges in their account; this excludes any credit acquired due the connection of any Vodacom Starter Pack.

15. If the transferring Prepaid customer is locked for any reason, bundle transfer will not be possible.

Top Up Customers:

16. Top Up customers must be provisioned for this service by the Service Provider.

.17. Top Up customers may not use any of the credit they receive on the 1st of every month to transfer a bundle.

18. Top Up customers are able to transfer a bundle up to the value of 80% of all recharges made above the airtime credit received on the 1st of every month.

General

19. Vodacom does not make any express or implied representations, warranties or guarantees regarding the availability, accuracy, reliability, timeliness, quality or security of the Bundle Transfer Service.

20. To the extent permitted by law, Vodacom shall not be liable to the Customer or any third party for, and the Customer indemnifies and holds Vodacom harmless against, any expense, loss, claim, harm or damages (whether direct and / or indirect) suffered or sustained by the customer, which arises directly or indirectly out from the customers subscription to or use of this service.

 

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